The complete platform
for Communication
Connect every channel, automate with AI, and turn data into results. One platform, all the products your operation needs to scale.
Products
Everything your operation needs
From first contact to after-sales, ERA offers integrated products covering every step of the customer journey.
Communication
Connect all channels in a unified experience
Chat
Intelligent messaging service. WhatsApp, Instagram, Messenger, Telegram and more — all in one panel with AI, chatbots, and automations.
- Official WhatsApp Business API
- Chatbot with generative AI
- 12+ messaging channels
- Broadcasts and templates
Voz
Cloud PBX, call center, smart IVR, and auto dialer. Record, transcribe, and analyze all calls with AI.
- Complete Cloud PBX
- AI transcription
- Smart IVR
- Auto dialer
Mensageria
Complete omnichannel platform. Unify voice, chat, and data in a consistent experience for customers and teams.
- Unified service
- Real-time dashboard
- Team management
- AI and advanced analytics
Infrastructure & APIs
Robust APIs to scale your communication operation
WabaHub
Multi-tenant gateway for WhatsApp Business API. Intelligent routing, credits, templates, and direct Meta integration.
- Multi-tenant with isolation
- Message routing
- Credit system
- Sandbox for testing
AppComHub
Unified communication and automation platform. WhatsApp, SMS, RCS, Voice, and Email with workflow builder and integrated AI.
- 5 communication channels
- Visual flow builder
- API Connector
- AI agents
Service & CRM
Tools for teams that live the customer's day-to-day
AppComm Chat
Complete omnichannel CRM with unified inbox, sales automations, proposals, AI agents, and pipeline management.
- CRM + Unified chat
- Sales pipeline
- AI for responses
- Multichannel broadcasts
WebCoEx
Service platform with WhatsApp embed, operator management, schedules, and real-time metrics.
- WhatsApp embed (iframe)
- Operator management
- Real-time KPIs
- Schedule control
Data & AI
Turn interactions into actionable intelligence
CoreMetrics
Business Intelligence for contact centers. Automatic data collection, interactive dashboards, and sentiment analysis.
- Interactive dashboards
- Sentiment analysis
- Agent scoring
- CSV/JSON export
Studio Pro
AI content creation. Generate professional images, videos, and audio for marketing — no designer needed.
- Image/video generation
- Text-to-speech 24 languages
- Canvas editor
- Ready-made templates
Use Cases
Built for those who live the customer
Regardless of your segment, ERA adapts to the complexity of your operation.
Contact Centers
Manage thousands of interactions with PBX, IVR, dialer, and AI — all with real-time metrics.
Sales Teams
CRM integrated with WhatsApp, visual pipeline, automated proposals, and intelligent follow-up.
Customer Support
24/7 chatbots, intelligent escalation, knowledge base, and automated SLA.
Digital Marketing
Segmented broadcasts, AI content creation, multichannel campaigns, and complete analytics.
Why ERA
One platform.
All the answers.
While other companies offer isolated solutions, ERA integrates communication, automation, AI, and data into a cohesive ecosystem. Fewer tools, more results.
Talk to a SpecialistEcosystem
All products. One experience.
Every ERA product was designed to work together. Data flows between channels, AI learns from every interaction, and your teams gain complete context.
Chat
Voz
Mensageria
WabaHub
AppComHub
AppComm Chat
CoreMetrics
Studio Pro
Ready to transform your operation?
Start today. No commitment, no credit card. Talk to a specialist and discover the ideal plan for your company.
Companies that trust ERA
73rd best company in Brazil at GPTW
Great Place to Work
Best Google reputation in the segment
4.9