LiveChat for your website — serve visitors in real time
Install a chat widget on your website with simple code. Customize colors, logo and messages. Integrate chatbot and AI for automated service.
Features
Simple installation
Copy and paste a snippet into your site's HTML. Ready to use in minutes.
Full customization
Adapt the widget's logo, colors and messages to your site's visual identity.
Built-in chatbot
Decision tree and Generative AI to answer questions automatically on the site.
Dedicated dashboard
Conversation metrics: total, open, completed, average response time.
Automatic distribution
LiveChat conversations are distributed among agents just like the other channels.
History per visitor
Full conversation history per visitor with context preserved.
Why choose ERA's Website LiveChat
ERA's Website LiveChat centralizes everything in a single platform. Your team doesn't need to switch between tools — the agent works in a single panel with automatic distribution, full history and real-time reports.
Combined with chatbot and generative AI, you automate up to 80% of repetitive interactions. And with 100+ native integrations, the system connects to your CRM or ERP.
Frequently asked questions
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