Generative AI — virtual assistants that serve like your team
Unlike the traditional chatbot, Generative AI holds organic, natural conversations, trained with your company's context and tone of voice.
Features
24/7 service
Welcomes customers at any time, keeping the conversation fluid and natural.
Training with guidelines
Configured with your company's context: products, services, policies and tone of voice.
Lead qualification
Automatically requests name, company, number of positions, email and need.
Scheduling
Integrates with scheduling systems to book meetings automatically.
CRM integration
Opens cards, updates records and logs interactions in the CRM.
Testing environment
A dedicated screen to test the conversation with the bot before going live.
Why choose ERA's Generative AI
ERA's Generative AI centralizes everything in a single platform. Your team doesn't need to switch between tools — the agent works in a single panel with automatic distribution, full history and real-time reports.
Combined with chatbot and generative AI, you automate up to 80% of repetitive interactions. And with 100+ native integrations, the system connects to your CRM or ERP.
Frequently asked questions
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