Voice — Cloud PBX and Virtual Telephony for your company
Complete virtual PBX in the cloud: unlimited extensions, smart multilevel IVR, call center with queues, predictive dialer, recording and monitoring — no hardware, no maintenance.
Companies served
Calls
Recording
Monitoring
4
FILA
00:05:08
T.M. FILA
00:05:21
TMA GERAL
00:03:44
TME
Agente
Chamadas da Fila
See in practice how to
cut service time by 40%
Talk to a specialist and get a personalized demo for your operation.
- Reply from a specialist within 2 hours
- Personalized demo for your segment
- No commitment — cancel anytime
Companies that trust ERA
Receba uma demonstração personalizada
Preencha seus dados — resposta em até 2h, sem compromisso.
Cloud PBX for companies that demand excellence
Replace your physical PBX with a complete virtual PBX in the cloud. No hardware, no maintenance — with smart IVR, call center queues, predictive dialer and real-time monitoring.
Smart queues with skill-based distribution
Distribute calls by agent skill, queue priority and configurable service level.
Monitoring with whisper
Supervisors listen in, whisper guidance and step into the live call.
Predictive dialer
Automatic dialing with answering-machine detection and mailing-based feeding.
CTI with CRM pop-up
Customer info on screen before answering. Integration with 100+ CRMs.
Features
Included features
Frequently asked questions
Ready to modernize your voice operation?
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