Great Place to WorkEmpresa certificada · cultura ERA
Messaging

12 service channels. One platform. One experience for the customer.

WhatsApp, Instagram, Messenger, Telegram, Email, LiveChat, Google Chat, Reclame Aqui, Mercado Livre, WebMotors + Telephony (PBX + Call Center). All in one panel.

500+empresas já operando com a ERA
53+integrações nativas
11canais unificados

Features

1

WhatsApp Business API

Official Meta API, multiple numbers, templates and smart distribution.

2

Instagram, Messenger, Telegram

DMs, story replies, page messages and full channel — all centralized.

3

Email and Google Chat

Receive, distribute and reply by email and Google Chat from the panel.

4

LiveChat for your website

Website chat widget with integrated chatbot and AI.

5

Marketplace (Reclame Aqui, ML, WebMotors)

Complaints, buyer messages and automotive leads centralized.

6

Telephony (PBX + Call Center)

Extensions, IVR, smart queues, dialer and real-time monitoring.

Frequently asked questions

Ready to transform your support?

Our team of specialists can help you find the ideal solution for your operation.

See Chat plans

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Nossa equipe, escritórios e participações em eventos.

Escritório ERA Campinas
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Escritório ERA Campinas
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See in practice how to
cut service time by 40%

Talk to a specialist and get a personalized demo for your operation.

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  • Personalized demo for your segment
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Companies that trust ERA

GPTWMeta Business Partner
4.9 on Google

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