Reclame Aqui, Mercado Livre and WebMotors in your service panel
Centralize marketplace messages in a single panel with automatic distribution, reports and unified history per customer.
Features
Reclame Aqui
Receive and manage complaints directly in the ERA panel. Reply without leaving the platform.
Mercado Livre
Manage buyer and seller messages. Answer questions and track after-sales.
WebMotors
Receive WebMotors leads and serve them directly from the panel. Ideal for dealerships.
Unified history
The same tax ID/name across different platforms — all in a single history.
Reports per channel
Separate metrics per marketplace with dedicated dashboards.
Chatbot for marketplace
Automatic flows can be configured per marketplace channel.
Why choose ERA's Marketplace
ERA's Marketplace centralizes everything in a single platform. Your team doesn't need to switch between tools — the agent works in a single panel with automatic distribution, full history and real-time reports.
Combined with chatbot and generative AI, you automate up to 80% of repetitive interactions. And with 100+ native integrations, the system connects to your CRM or ERP.
Frequently asked questions
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